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Age Verification

Age Verification

How to Verify your age and Identity for Order Purposes

As you guys know, I love smoking hookah just as much, if not more than the next guy, however, in these trying times with interesting FDA laws popping, I need to take extra care in my order fulfillment process to make sure that all customers are of the legal age to purchase tobacco in their respective location.

Since most of you can't just come on down to the warehouse and show me your ID and pick your order up in person we are going to have to go about this a different way, so we will borrow the idea of our friends, and provide you with an easy way to verify yourself.

The easiest way for us to take care of this is for you to send us a picture, like the one below, with a government issued ID, like your driver's licence. 

Alternatively, if you work in the military, simply email us from your military issued email and we will verify you.


Make sure the image shows both your face and the card clearly, it is also worth sending an additional picture of your ID alone so that I can verify the information much faster and get your order on the way.

Once you have taken this picture simply email it to cs@hookahjohn.com along with your order number!

Please get in touch with me if you need help with the verification process or need another method.

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